Welcome to our store

Faq

FAQ

Last Updated: May 13, 2026

Orders & Payment

  1. How fast do you ship?
    We ship all orders within 1-3 business days after payment.
  2. What payments are accepted?
    We support Credit Card, PayPal and Google Pay.
  3. Why payment failed?
    Please check your card limit or try another payment method.

Shipping

  1. How long for delivery?
    10-25 business days worldwide, delays may happen due to customs.
  2. Free shipping available?
    Yes, free standard shipping on orders over our set amount.
  3. Can I change delivery address?
    No changes allowed once order is shipped.

Customs & Duty

All import taxes and duties are paid by the buyer. We declare items legally.

Products

All items are well inspected before shipping.
If you receive damaged or wrong items, contact us with photos within 3 days for replacement or refund.

Return & Refund

Unopened unused goods can be returned. Return shipping fees are borne by customers.
Refunds take 3-7 business days to process.

Tracking & Support

Tracking number will be sent to your email after shipment.
Contact us via email for any questions.